I am an Assessor but I can’t grade the uploaded evidence.
The ‘evidence’ that the student/apprentice uploads during the three phases can only be graded by the mentor in the eLogbook.
I can’t get a report for the behaviour assessment.
If you are unable to generate a report for the behaviour assessment this is usually because not all respondents have completed it. To be able to generate a report the apprentice/student, mentor and training provider must complete the assessment in full.
I don't have Centre Coordinator status
I have run out of access/redeem codes
I’ve uploaded certificates at the gateway but they are not showing on the progress bar.
Once you have submitted a certificate at any of the gateways your Assessor/training provider will need to log in and grade it ‘100’. These should be checked and graded by your Assessor/training provider rather than your mentor.