In this section you'll find some guidance in accessing your MOT Assessment and retrieving your MOT certficate. Whilst the vast majority of users are able to access and retireve the required content, our extremely high usage means that a small minority of people may experience a delay in retrieving their MOT Assessment certificate.
If you are having any technical difficulties, please accept our sincere apologies. We hope that the guides below will be of assistance.
Unable to retrieve your Assessment Certificate?
If you are unable to retrieve your certificate, please try the advice listed below.
Please accept our apologies if you are experiencing issues in retrieving your MOT Assessment Certificate. We offer the following advice:
In some instances there may be a delay in printing your certificate. If you have completed your assessment, please try the following:
Please try to refresh the MOT course page (press 'F5' or the 'reload' icon in your web browser), your certificate link should now appear
Alternatively, if you have purchased the 'Training and Assessment' package:
If you have purchased a 'Training and Assessment' package, please note that the 3 hours of Training must be completed before your certificate can be downloaded (this does not apply if you have purchased the Assessment only)
If you have purchased a 'Training and Assessment' package, please note that all questions must be completed on each training module before the certificate can be printed
If you can not remember your username and password, a reminder email can be requested. This email contains your username and instruction on how to reset your details. Please note if you are already logged in this page will show an error. Recover my login informaiton »
If you are experiencing any difficulties accessing your Training/Assessment, please login here »
Need more help?
If your are unable to find a solution to an issue you are experiencing here, you can contact us on: